• 4-year degree in social services and experience in disability related field.
  • Passing all required Illinois Healthcare Workers Background Checks.


The Residential Manager will maintain a program that encourages persons served and staff to achieve their goals.

Example of Responsibilities:

  • Administer personnel;
  • Maintain communication with all staff
  • Participate in hiring and firing for program
  • Provide supervision and support to direct care staff including on call support
  • Train direct care staff
  • Maintain staff payroll and staff scheduling
  • Participate in performance reviews for direct care staff
  • Assist accounts manager to oversee resident’s accounts
  • Work in conjunction with case managers to assure program implementation and proper monitoring;
  • Complete paperwork necessary to maintain program, including monthly safety meetings;
  • Responsible for promoting the care, safety and comfort of persons served and their environment. This includes maintaining the safety log;
  • Administers medication under Rule 116 if required;
  • Review incident, accident and other medical reports and make referrals as necessary;
  • Participate in planning, coordinating and implementing activities;
  • Assure an active Advisory Council and provide support as necessary;
  • Serve as liaison between families, vendors and other agencies as needed;
  • Keep informed of current trends and issues affecting persons served;
  • Assume positions on committees within Avenues;
  • Participate in on-going training for the purpose of career growth and development;
  • Perform other duties as required or assigned

Desired Leadership Skills:

  • Good communicator (written and verbal) and listener
  • Outstanding organizational skills
  • Creative problem solver
  • Effective team member
  • Self-motivated and directed
  • Client centered

Exempt Status:

No, per the federally mandated threshold for non-exempt employees

Reports To:

Residential Director

Responsible For:

Direct care staff in their respective program

This description effective December 1, 2020 and supersedes all previous.

For more information on this position contact Avenues. In the Comments box, please make reference to the "Residential Manager" position.